Refund policy
Return & Refund Policy
At Little Ruu Kids Wear, all purchases are final sale due to the custom, handmade nature of our products. If you experience an issue with craftsmanship or quality, we’re happy to review it with care.
Returns for Workmanship Issues
We only accept returns if there is a clear flaw in workmanship (e.g., defective stitching or construction).
To qualify for a return:
- You must contact us within 3 days of receiving your order
- Items must be unworn, unwashed, with tags attached original condition and packaging
- Proof of purchase is required
Items returned without prior approval or that do not meet these conditions will not be accepted.
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How to Request a Return
To request a return due to a craftsmanship issue, please email us at littleruukidswear@gmail.com within 3 days of delivery. If the return is approved, we will provide shipping instructions and a return label.
Order Issues or Damaged Items
If your order arrives damaged, incorrect, or faulty, please contact us right away so we can review the issue and make it right.
Exchanges
Because all items are custom made, we do not offer direct exchanges. If eligible for a return, you may place a new order separately after the return is processed.
Refunds
Once we’ve received and inspected your returned item, we’ll notify you if the refund has been approved. If approved, your refund will be issued to your original payment method.
Please note: Your bank or credit card provider may take several business days to process the refund.
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